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EDUCATION

Wilton Recycled Water and our on-site treatment plant enable the residents of Bingara Gorge to have access to a more sustainable water source for things such as irrigation and toilet flushing and to have a reliable sewer service, removing the need for an individual septic tank on your property. Recycled water also costs less per litre than potable (drinking) water, so it’s good for the environment and your hip pocket.

WHAT RECYCLED WATER CAN AND CANNOT BE USED FOR

The recycled water produced by Wilton Recycled Water is Class A recycled water, which means it is of a very high quality. Current regulations specify the approved uses of recycled water around your home, which are listed below. If you have any questions regarding the safety of the recycled water, please click here and fill in the form.
how recycled water works

Recycled water can be used for

Flushing your toilets
Watering plants and vegetables in your gardens
Watering your lawns
Irrigation for the golf course
Washing clothes (cold tap connection only)

Recycled water cannot be used for

Drinking (people and pets)
Cooking
Showering and bathing (people and pets)
Indoor cleaning
Filling or topping up swimming pools
Recreational activities e.g. sprinklers, waterslides, water balloons

FAQs

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  • If you are having problems with your recycled water or sewer service please call our faults and emergencies line on 1300 552 120.
  • You can easily pay via BPAY or credit card. If you wish to pay now, this link will take you to our Westpac portal for secure payment. Please have your reference number, found on the lower right hand side of your bill, ready to go.
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  • We have compiled a handy guide of local services you can use for disposing of items that can’t go down the drain.

    Wollondilly Shire Council has a Twice Yearly Clean Up Collection for the Wilton Community. For more information please go to https://www.wollondilly.nsw.gov.au/waste-services/twice-yearly-clean-up/

    SHARPS DISPOSAL AND UNWANTED MEDICINES

    Wollondilly Shire Council has sharps disposal bins at several pharmacies. Sharps must be secured in a sealed container. Residents can take domestic quantities to the following locations:
    • Appin Pharmacy 75 Appin Rd, Appin
    • Bargo Village Pharmacy Remembrance Drive, Bargo
    • John Tacey Chemist Remembrance Drive, Tahmoor
    • Picton Pharmacy Margaret St, Picton
    • Tahmoor Village Pharmacy 10 Tahmoor Village, Tahmoor
    • The Oaks Pharmacy John St, The Oaks
    • Warragamba Pharmacy Fourteenth St, Warragamba
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    All pharmacies throughout the Shire accept expired or unwanted medicine for safe disposal.

    BARGO WASTE MANAGEMENT CENTRE

    The Bargo Waste Management Centre is open to Wollondilly Shire residents and there is free acceptance of scrap metal, paper, cardboard, car batteries, motor oil and co-mingled recyclables. For more information please go to https://www.wollondilly.nsw.gov.au/waste-services/bargo-waste-management-centre/

    COMMUNITY RECYCLING CENTRE

    To safely dispose of unwanted chemicals, fluorescent tubes, batteries, fire extinguishers, pool chemicals, household cleaners, herbicides and pesticides you can go to a Community Recycling Centre on Chemical Clean Out Day. The closest Community Recycling Centre is at Southern Highlands open between 7am-3.45pm (Mon-Sun, closed public holidays). Ph: 02 4868 0888.

    WOLLONDILLY SHIRE WASTE MANAGEMENT

    Wollondilly Shire Council has the following information on how to get the best from your bins.

    For more information please go to https://www.wollondilly.nsw.gov.au/waste-services/red-yellow-green-bins/

    COMPOST

    Composting is a great option for the community. Not only will you be helping the environment, your garden will look great. Please call Wollondilly Shire Council Waste hotline on 1800 805 305 for further information on compost bins.
  • The water management system has been designed with sufficient capacity to ensure there will be adequate water for use within the community; however, water restrictions on garden use may still apply in times of severe drought.
  • Yes, each homeowner will need to set up an account with the Sydney Water for potable (drinking) water only. Please note Sydney Water does not provide sewer services to this area so if there are charges for sewer services on your Sydney Water invoice, please call Sydney Water to rectify.
  • Yes, because the Recycled Water Treatment Plant can be upset if suddenly presented with large surges of chlorinated or salt water, an underground water storage tank must be placed to capture pool overflow. Please note, you must not top up your swimming pool with recycled water, as per the current regulations. 
  • Veolia Water Solutions & Technologies Australia (VWST), a subsidiary of Veolia Water, is a specialised provider of technological solutions in water treatment, leveraging experience from over 100 water reuse projects around the world. 

    VWST were engaged by Lendlease to design and construct the Recycled Water Treatment Plant at Bingara Gorge and hold the network operator’s licence to operate the network. For more information please go to http://www.myrecycledwater.com.au/wilton-rwtp

COMPLIANCE

At Wilton Recycled Water, our operator treats wastewater and distributes recycled water under a Network Operator’s Licence and a Retail Supplier’s Licence granted by the NSW Minister for Lands and Water under the Water Industry Competition Act (NSW) 2006.

These licences and the compliance with regulations are overseen by the Independent Pricing and Regulatory Tribunal (IPART). We also need to comply with various obligations imposed by the Environmental Protection Authority and NSW Health.

For more information about regulatory requirements specific to retail management, including debt recovery and customer complaint handling processes please see the download section below.

Customer Complaint Handling - WRW

PDF 187KB
11 Sep 2019
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Debt Recovery Code of Practice

PDF 79.83KB
05 Jul 2017
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WICA Network Operators Licence

PDF 4.36MB
10 Jan 2018
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WICA Retail Supplier Licence

PDF 2.96MB
10 Jan 2018
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Record of Registration for Business Name - Wilton Recycled Water

PDF 142.18KB
20 Jun 2017
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